Felicia Kaustinen

Felicia Kaustinen is an experienced professional currently serving as a Kundansvarig at OP Financial Group since October 2024. Prior to this role, Felicia worked as a Faktureringssekreterare at Österbottens välfärdsområde, managing patient invoicing and customer service from January 2022 to October 2024. Additional experience includes roles at Vasa centralsjukhus as an invoice secretary, a guardianship assistant at the Finnish Ministry of Justice, and various office assistant positions at Vöyrinpoika Oy and Oy Ecce-re Ab. Felicia holds a Master's degree and Bachelor's degree in Marketing from Hanken School of Economics, complemented by an exchange program at Brock University. The educational journey began with a matriculation examination from Vörå samgymnasium.