Micaela Bergman

Micaela Bergman is a seasoned professional with extensive experience in product specialization and customer service across various organizations. Currently serving as a Product Specialist at Suomen Asiakastieto Oy since October 2021, Micaela excels in customer and service insight, focusing on problem-solving and customer satisfaction. Prior roles include significant contributions to business development and IT vendor management at Mandatum Life Insurance, along with responsibilities in project management and process development. Micaela also held managerial and specialist positions at Vakuutusosakeyhtiö Henki-Sampo, and earlier roles as an Insurance Adjuster at Kaleva Mutual Insurance Company, and Vakuutusosakeyhtiö Sampo. Educational background includes a degree in Merkonomi, Markkinointi from Handelsläroverket i Åbo, complemented by ongoing studies in Service Design and Digital Marketing at Haaga-Helia Open University.