Eoin Shanahan

Eoin Shanahan is a Service Delivery Manager and Team Lead at open eir, with experience dating back to November 2015. Responsibilities include managing a workload as a Technical Support Executive, training new team members, and providing essential first-line network support in a B2B environment. Eoin's role involves activating various technology services, maintaining industry-standard KPIs, and collaborating with key facilitators to meet SLAs. Prior to this, Eoin served as a Sales Associate at TK Maxx from October 2011 to November 2015, overseeing cash office reconciliations, customer service, inventory management, and staff training. Eoin's education includes attendance at Technological University Dublin from 2010 to 2011.