open eir
Eoin Shanahan is a Service Delivery Manager and Team Lead at open eir, with experience dating back to November 2015. Responsibilities include managing a workload as a Technical Support Executive, training new team members, and providing essential first-line network support in a B2B environment. Eoin's role involves activating various technology services, maintaining industry-standard KPIs, and collaborating with key facilitators to meet SLAs. Prior to this, Eoin served as a Sales Associate at TK Maxx from October 2011 to November 2015, overseeing cash office reconciliations, customer service, inventory management, and staff training. Eoin's education includes attendance at Technological University Dublin from 2010 to 2011.
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open eir
open eir builds and manages the largest wholesale telecoms network in Ireland. Every day, on behalf of our service provider customers, we connect hundreds of Irish homes, businesses and communities to our high-speed fibre broadband network. Our fibre network now passes 1.7 million homes and businesses in cities, towns and villages across the country. We have also committed to extending our high-speed fibre to the home footprint in rural Ireland by connecting an additional 330,000 homes and businesses to speeds of up to 1,000Mb/s by 2020; transforming how those communities work, learn, live and play. open eir's national fibre rollout will bring the number of premises in Ireland with access to high-speed internet to 1.9 million in 2020.