Raluca Marinescu

Raluca Marinescu has extensive experience in operational management and customer support across various sectors. Currently serving as a Network & Operations Specialist at Open Fiber, Raluca manages delivery processes and client communication, ensuring optimal customer experience and quality assurance. Prior to this role, Raluca worked as a Help Desk Specialist at Western Union, providing technical support across multiple countries, and held customer care positions in both Sky and Trenitalia S.p.A., assisting clients with inquiries and transaction management. Raluca also holds a certification in IT Essentials from the Cisco Networking Academy and a diploma in Languages and Linguistics from Liceo Classico "Vasile Alecsandri" Iasi.