Max Torchio Wickham

Client Success Manager at Open Homes Photography

Max Torchio Wickham's work experience includes the following:

- Open Homes (2020-present): Currently serving as a Client Success Assistant Manager, responsible for managing workflow and product with regard to video services. Also tasked with responding to queries, concerns, and complaints regarding all visual assets. In addition, building and maintaining relationships with Visual Artists and ensuring high-quality video service for clients. Previously worked as a Creative Expert / Video Expert from August 2020 to March 2022, providing support in managing visual assets and maintaining a professional and efficient video service. Also worked as a Customer Success Representative from January 2020 to August 2020.

- Woodenman Muay Thai (2018-2020): Worked as a Customer Service Manager, assisting in building the business from scratch. Responsibilities included client generation, retention, outreach, and ensuring product quality and cleanliness. Proficient in using Google Suite, Mailchimp, RhinoFit, and Excel for the role.

Max Torchio Wickham obtained a Bachelor's degree in English Language and Literature from San Francisco State University, completing the program from 2007 to 2011. Furthermore, Max has also acquired additional certifications including "Build and Manage Effective Teams" from LinkedIn in July 2022, "Coaching New Hires" from LinkedIn in October 2021, and "Communicating with Confidence" from LinkedIn in October 2021.

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