Rick Siegersma

Rick Siegersma serves as the Director of Customer Service at Open Line since September 2009, where responsibilities have also included Director Transition and Manager Bid Desk. Within Open Line, a leading cloud service provider in the Netherlands, Rick oversees customer-focused teams and manages ICT infrastructure for various clients. Prior roles include Bidmanager, where Rick handled the sales process for European tenders and proposals, and a Consultant position at Open Line Managed Services, focusing on efficient incident management. Rick's earlier experience includes an internship at Tennessee Technological University, centered on the EMULAB WAN emulation system. Rick holds a Master’s Degree in Business Administration from Radboud University and an Ing in Network Infrastructure Design from Zuyd University of Applied Sciences.