James Smith

James Smith is a seasoned professional in the field of Learning and Development, currently serving as a Senior Customer Solutions Architect at Open LMS since September 2021. In this role, James specializes in consulting with clients to enhance their Learning Ecosystems across the APAC region. Previous positions include Customer Solutions Architect at Bendigo and Adelaide Bank, where James led a comprehensive review of the learning ecosystem, and Learning Transformation Specialist at KPMG Australia, focusing on digital learning experiences and content improvement. With a background in managing learning systems and educational technologies across various organizations, James has developed strategies that align Learning and Development with business objectives. Academic credentials include a BA in Journalism from Deakin University and multiple certifications in User Experience, Workplace Training, and Agile Project Management.