Jessica Girard

Jessica Girard currently serves as the Director of Client Services at ONE (Open Network Exchange) since April 2023. Previously, Jessica held multiple roles at Verizon from June 2017 to March 2023, including Program/Project Manager specializing in Strategic Insights & Planning, where responsibilities included managing customer experience processes and implementing measurement pilots. Other significant positions at Verizon encompassed Funnel Manager, Senior Trainer, and various support roles, showcasing expertise in training, project management, and stakeholder engagement. Jessica's early career included positions at Genghis Grill and Olive Garden, with a focus on customer service and training. Educational accomplishments include a Master of Education in Adult and Continuing Education and Teaching, a Bachelor of Business Administration, and two Associate's Degrees in Applied Science and Art Studies from various institutions.