Ridhi Agarwal

Ridhi Agarwal serves as the Vice President and Head of Marketing Communications at Open Network For Digital Commerce (ONDC) since August 2025, bringing extensive experience from Delhivery, where the role included leading brand, marketing, and communications from July 2015 to November 2024. Agarwal's expertise encompasses strategy development, budgeting, campaign execution, and digital marketing across multiple channels, including SEO, SEM, and social media. Prior experience at Whirlpool of India Ltd. involved product design and market strategy, enhancing product launches and consumer connect across global markets. Educational qualifications include certifications from the Indian School of Business, The Wharton School, and others, along with a Master’s degree in Industrial Design from the Indian Institute of Technology, Bombay.