Crystal Harrington

Crystal Harrington is a seasoned operations and logistics professional with extensive experience across various sectors, including e-commerce, retail, and supply chain management. Currently serving as Senior Operations Manager at OpenBorder since August 2025, Crystal has held significant roles at FlavorCloud and Shopify, where responsibilities included partner account management and transportation operations. Previous positions at PurposeBuilt Brands and Amazon showcased expertise in order fulfillment, distribution, and managing cross-functional teams. Crystal's background includes strategic supplier relationship management, cost analysis, and leading process improvement initiatives across multiple organizations, including Morton Salt, Ryder Supply Chain Solutions, and Alliance 3PL. A graduate of the University of Illinois Chicago with a Bachelor's in Marketing and Information Decision Sciences, Crystal possesses strong analytical skills and a proven track record of enhancing operational efficiency.