Michael Gaines

Michael Gaines has extensive experience in quality assurance, compliance, and underwriting within the mortgage industry. Currently serving as the Head of Quality Assurance/Quality Control at Opendoor since March 2021, Michael previously held key positions such as Underwriting Manager at Digital Risk and Sr. Compliance/Quality Control Analyst at Caliber Home Loans, Inc. Michael's expertise includes conducting quality control reviews, managing teams, and ensuring compliance with industry regulations. Additionally, Michael's background encompasses senior roles at organizations like Sprout Mortgage, FIS, and Wells Fargo, contributing to operational efficiencies and quality standards across various loan processing functions. Michael holds a Bachelor's degree in Business Finance and Business Management, along with a minor in Insurance Risk Management from the University of Louisiana at Lafayette, and has completed additional training in SCRUM and SAP.