AW

Adam Westrum

Engineer at OpenEye

Adam Westrum has a diverse work experience across multiple industries. Adam began their career at Safeway, where they worked as a Cashier, Customer Service Representative, and Helper Clerk from June 2004 to May 2006. Adam then transitioned to Verizon, where they worked as an Information Assistant from September 2006 to May 2007. Adam later joined Coldwater Creek as a Customer Service Representative, holding this position from November 2007 to April 2011.

In 2012, Adam joined OpenEye as a Technical Support Manager, responsible for managing a team of 11 support agents and working directly with multi-million dollar customers. Adam played a crucial role in maintaining customer relationships, prioritizing and resolving customer issues, and collaborating with various departments within the company. Adam also served as an Engineer and Technical Support Supervisor at OpenEye, providing remote troubleshooting and customer support for their surveillance equipment.

Adam's most recent role at OpenEye is an Engineer, which began in November 2018. Overall, Adam has a solid background in customer service, technical support, and management, gained through their work in various companies throughout their career.

Adam Westrum attended ITT Technical Institute from 2010 to 2012, where they earned an Associate of Applied Science Degree in Computer Network Systems. Adam continued their education at ITT Technical Institute's Spokane Valley campus from 2010 to 2014, where they obtained a Bachelor of Science (B.S.) degree in Computer and Information Systems Security/Information Assurance.

Links

Timeline

  • Engineer

    November, 2018 - present

  • Technical Support Supervisor

    March, 2014

  • Technical Support

    March, 2012