Naomi Worden

Naomi Worden has a diverse work experience in customer enablement and customer success roles. Naomi is currently working as the Director of Customer Enablement at OpenGov Inc. Prior to this, they held roles at ClickUp, Chorus.ai, Route, Drip, HireVue, and Social Collaboration Consultants. At Route, Naomi focused on optimizing processes and structures for Customer Success Managers and building proactive educational resources. Naomi also played a key role in building a self-serve process for merchants. At HireVue, Naomi managed and updated the candidate help center and user knowledge base, and acted as a team lead for customer support. Their early professional experience includes an internship at Social Collaboration Consultants and an administrative assistant role at Engagex Corp. Overall, Naomi has demonstrated expertise in customer enablement, customer success, content management, team leadership, and administrative support.

Naomi Worden's education history includes a Bachelor's degree in Social Psychology from Brigham Young University. Naomi also holds a Masters of Strategic Communication from Westminster College. In addition to their degrees, Naomi has obtained certifications such as the ClickUp Novice Certificate from ClickUp, the Lithium Community Manager certification from Lithium Technologies, and the Lithium Moderator Certification, also from Lithium Technologies.