Shelly R.

Shelly R. is an experienced professional in the insurance industry, currently serving as the Director of Customer Success at OpenInsurance since February 2021. Prior to this role, Shelly held several positions at Frontline Insurance from August 2013 to February 2021, including Director of Daily Claim Operations, where oversight of the Daily Claims Department was provided to ensure operational, financial, and service standards were met. Additionally, roles such as Customer Solutions Manager, Underwriting Support Manager, Underwriting Support Supervisor, and Personal Lines High Value Underwriter were undertaken, focusing on coastal risks valued between $750,000 and $19,000,000 across multiple states. Before Frontline Insurance, Shelly worked at Lykes Insurance, Inc. as a Private Client Account Executive and began a career at Nationwide Insurance as a Personal Lines Sales Agent.