Alyssa Hewitt

Alyssa Hewitt has a diverse work experience spanning several organizations. Alyssa is currently the Director of Customer Success at Openprise, a position they have held since October 2022. Before that, Alyssa served as a Customer Success Director at the same company from January 2021. Prior to their directorial roles, they worked as a Customer Success Manager and Data Solutions Architect at Openprise from September 2018 to January 2021.

Before their tenure at Openprise, Alyssa worked at The Pedowitz Group as a Technical Account Manager, Senior Revenue Engineer, and Marketo Solutions Architect. Alyssa joined The Pedowitz Group in February 2014 and left in September 2018. In these roles, they played a vital role in aligning sales and marketing by leveraging technology, improving processes, and providing best practices.

In 2013, Alyssa worked as a Marketing Specialist at Coveo, where they primarily focused on executing lead generation campaigns, managing the company's Marketo marketing automation system, and tracking campaign results and marketing ROI. This role involved collaboration with various stakeholders, including inside sales, alliances, and account management. Alyssa's time at Coveo was from September 2013 to December 2013.

Prior to Coveo, Alyssa held the position of CRM/Marketing Automation Specialist at NIP Group, Inc. from July 2010 to September 2013. In this role, they executed outbound marketing campaigns, managed data projects, and documented processes related to CRM and marketing automation systems. Alyssa effectively collaborated with marketing team members, sales, technical departments, and group management to ensure the success of campaigns.

Alyssa's earliest work experience was as a Writing Intern at the Hudson River Valley Institute in January 2010. This internship provided their with valuable writing experience.

Throughout their career, Alyssa has gained expertise in customer success management, data solutions architecture, revenue engineering, marketing automation, lead generation, and project execution. Their work experience demonstrates their ability to collaborate effectively with various stakeholders and deliver measurable results.

Alyssa Hewitt obtained their Bachelor of Arts degree in Liberal Arts with a focus on History, Biology, and Psychology from Marist College, where they studied from 2006 to 2010. In addition to their degree, they have obtained several certifications including Management Consulting Institute Level 1 Certification in September 2016, Marketo Certified Solutions Architect in May 2016, Marketo Certified Foundation Instructor in February 2015, and Marketo Certified Expert in October 2014.