Abraham R.

Abraham R. is an IT support professional currently serving as a Help Desk - IT Support Technician II at OpenTable since November 2023. Previously, Abraham held the position of Information Technology Operations Technician at Milestone Technologies, Inc. from January 2022 to November 2023, where responsibilities included utilizing LDAP, managing Google Admin, and processing over 100 tickets weekly. Prior to that, Abraham was an Enterprise Support Technician at Facebook, closing over 2900 help desk tickets, managing users in Active Directory, and enhancing efficiency through the development of wikis. Earlier experience includes roles at Whole Foods Market, where responsibilities ranged from supervising teams to maintaining vendor relationships and inventory management. Abraham's foundational education includes training at Year Up and degrees from Cañada College and Sequoia High School.