Mike Samuelson is a seasoned technical support professional with extensive experience in mobility and network services. Currently serving as Lead Technical Support Engineer at OpenText since October 2018, Mike's prior roles include Principal Technical Support Engineer at BlackBerry and Good Technology, where responsibilities encompassed escalation team leadership and network support for customer environments. Mike's expertise also includes systems engineering, technical training, and project management, having held positions such as Senior Technical Support Engineer at Amgen and Systems Engineer during tenure as an IT Contractor. Mike holds a Master of Science in Information Technology from Stevens-Henager College and a Bachelor of Science in Information Technology from ITT Technical Institute.
This person is not in any teams
This person is not in any offices