Rosa Calleri is an experienced Senior 1st Line Engineer specializing in software licensing, with a career spanning over a decade at Micro Focus, which became OpenText in 2010. Rosa has a strong background in technical support, having previously worked at Deutsche Bank, where support focused on corporate clients in both English and Italian, and at TeleTech, assisting Italian and English-speaking customers for various campaigns, including Kodak Picture Maker, Sky Broadband, and Nissan Automotive. Rosa's expertise includes providing customer support and troubleshooting in multilingual environments.
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