Sathish Kumar Govindarajan

Sathish Kumar Govindarajan is a Principal Solutions Consultant at OpenText since September 2025, specializing in AI-driven customer and employee experience solutions with a focus on omni-channel customer engagement and customer journey analytics. Prior to this role, Sathish served as Director at Capgemini from November 2017 to August 2025, leading business automation and contact center practices in North America, and holding roles in new business development and solution delivery for CCM/ECM on cloud platforms. Previous experience includes a Senior Manager position at Capgemini, where responsibility encompassed architecting solutions for prominent communication platforms, and a Manager role at Cognizant as a customer communications management consultant and architect. Sathish holds a Bachelor of Technology in Chemical Engineering from the National Institute of Technology, Tiruchirappalli, completed in May 2005.