Shankar Sriram is a Senior Technical Support Specialist L3 at OpenText, leveraging a decade of expertise in Product/Application support with a strong MySQL background. Previously, Shankar worked at SapphireIMS as a Senior Technical Support Engineer and held roles at IDS Next Business Solutions Pvt Ltd and Winsar Group as a Technical Support Engineer and Specialist, respectively. Shankar has provided support on software and asset management issues, handling L2 issues, ensuring timely customer resolutions, and offering training when necessary. Shankar holds a Bachelor of Technology in Information Technology from Priyadarshini Engineering College in India.
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