Richard Chen

Richard Chen is an experienced professional in technical operations and product management, currently serving as Vice President of Tech and Product Operations at OpenWeb since April 2019, following roles as Senior Director and Director in Global Technical Solutions. Prior experience includes serving as General Manager at sweetgreen, where Richard directed multiple specialty food retail spaces, achieving over $5 million in annual sales and innovating hiring processes to enhance team productivity and retention. Richard also operated as a Franchisee Owner for Dunkin' Brands, managing four franchise stores with combined sales exceeding $3 million and overseeing major personnel and financial decisions. Richard holds an MBA from NYU Stern School of Business, a Bachelor's in Electrical and Computer Engineering from Carnegie Mellon University, and a certification in Full Stack Web Development from Flatiron School.