Sadie P.

Sadie P. currently serves as the Head of Quality Assurance and Head of Operational Risk and Governance at The Openwork Partnership, starting in April 2020, where expertise is provided to enhance performance and ensure compliance with regulations. In previous roles, Sadie worked as a Senior Operations Manager responsible for operational recovery and high-performing teams, and as a Defined Benefits Manager focused on regulatory changes and compliance in pension operations. Prior experience includes managing GDPR implementation as Operations Manager for Pensions & Investments at Precision Financial Solutions Limited, as well as roles at Zurich Insurance Company Ltd where data security and complaint management were key responsibilities. Initial career steps were taken as a Call Centre Team Manager and Customer Services Consultant at Capita Life & Pensions. Sadie P. holds a GCSE from The Ridgeway School, Wroughton.