Trish E.

Trish E. has held multiple positions throughout their work experience. Trish worked at OpenWorks | Facility Management as the Director of Technology, where they implemented strategic technology initiatives and led cross-functional collaboration. Trish also managed an Azure DevOps Instance and transitioned the company to Agile methodologies. Trish also worked as a Systems Administrator at the same company, where they handled project requirements gathering, migrated systems, and implemented a ticketing system. Trish was a Member at RevOps Co-op and a Support Manager at Centuri Group, Inc., where they managed teams, implemented tools, and improved response times. Trish also served as a Service Desk Manager at Greenberg Traurig, LLP, overseeing a global team and implementing problem management processes. Trish has prior experience as a Service Delivery Manager and Support Center Manager at OneNeck IT Solutions. Additionally, they worked as a Gaming Manager at Phoenix Comicon, where they managed staff and vendors and implemented content for the event. Lastly, Trish's early experience includes working as a Technical Support Analyst at Greenberg Traurig, LLP.

Trish E. obtained a Bachelor of Data Science degree from the University of Phoenix between 2023 and 2024. Additionally, they hold certifications such as HubSpot Sales Software from HubSpot Academy (obtained in September 2023), HDI Support Center Manager from HDI (obtained in 2018), ITIL V3 from Exin (obtained in 2013), and Hubspot Service Hub from HubSpot (obtained in December 2022). Trish also has certifications in Freshservice Administrator and Manage Engine Desktop Central Associate, but the specific dates of obtaining these certifications are not provided.