OPINATOR | WOW Experience Management for Humans | Customer Experience Management made simple & effective | Bye boring surveys, Hi cool OPIs!

Information Technology

OPINATOR

The Barcelona office focuses on customer support and operational efficiency to enhance client satisfaction.

Barcelona

Noelia López Sanz

Cristina Estefani Morales

Cristina Blazevac

Mariana Durán

Anna Saavedra Domènech

Ana Fernanda Puga Rojas

Alberto Hernanz

This department focuses on managing customer interactions and ensuring a smooth operational experience for clients.

Customer Operations

The Customer Success Team at OPINATOR ensures clients maximize the value of the WOW Experience Management platform by providing expert guidance, tailored solutions, and strategic support. Key responsibilities include onboarding, training, addressing customer queries, and fostering long-term relationships to drive satisfaction and retention, all while leveraging innovative feedback solutions to eliminate traditional survey fatigue.

Customer Success Team

This department focuses on providing technical expertise and support during the sales process, ensuring product solutions meet customer needs.

Presales Engineering

This department is responsible for managing and optimizing the sales process, ensuring effective client engagement and service delivery.

Sales Operations

This department develops, tests, and maintains software applications and systems.

Software Engineering

This department focuses on enhancing customer satisfaction and service delivery across all interactions.

OPINATOR

Org chart

Teams

Customer Operations

Customer Success Team

Presales Engineering

Sales Operations

Software Engineering

Customer Experience Division

Offices

OPINATOR

Org chart

Teams

Customer Operations

Customer Success Team

Presales Engineering

Sales Operations

Software Engineering

Customer Experience Division

Offices

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