Ricardo S.

Ricardo S. has a diverse work experience starting from 2011. Ricardo started as a Trainee at VALE S/A, where they gained experience in mechanical maintenance of heavy machines and worked on preventive and corrective maintenance, project development, and maintenance reports.

Ricardo then worked as an Aprendiz de Telecomunicações at Contax for a brief period before moving on to Infosys, where they served as an Advisor. In this role, they provided guidance and support in the field.

Following that, Ricardo joined DaMatta Design as a Stockist for a few months. Afterwards, they worked at Kukac, where they held the positions of Inside Sales and later as an Account Manager.

In 2020, Ricardo joined Stilingue as a Help Desk Assistant, where they provided personalized support to customers, conducted usability analyses, and facilitated communication between the technical team and clients. Ricardo also monitored various customer service metrics and implemented strategies to improve customer satisfaction and team productivity.

Currently, Ricardo is working at Opinion Box as an Analyst de Marketing Jr II (Eventos e Parcerias), where they are responsible for managing marketing partnerships, planning and executing events, and driving successful strategic partnerships and memorable internal events to promote the company's growth.

Ricardo S. completed their education in a chronological manner. Ricardo pursued their Bachelor's degree in Mechanical Engineering from Centro Universitário UNA from 2012 to 2017. Before that, they attended Centro Federal de Educação Tecnológica de Minas Gerais from 2009 to 2011, where they obtained a Technical degree in Electromechanics. Ricardo completed their high school education from Escola Estadual Augusto De Lima in 2008 to 2010. Additionally, they received a certification in Advanced Content Marketing from Rock Content in February 2019.