Fabien Goussu

Fabien GOUSSU currently serves as Key Account Sales Manager at Opportunity, where responsibilities include managing a client communication platform powered by AI for customer marketing, service, and debt collection. With a focus on customer experience and automation, Fabien has previously held roles such as Manager of Customer Success, overseeing project guidance and development in digital business automation. Prior experience includes a position as Marketing Project Manager at FRANCE LOISIRS, where Fabien managed multichannel marketing campaigns and CRM initiatives, and various roles at American Express, including Product Manager and Credit Analyst. Early career experience includes a commercial role at Toshiba. Fabien holds a higher certificate in business with a specialization in marketing from ISEE Business School and studied at Notre-Dame du Grandchamp.