Austin Snapp

Austin Snapp is a skilled professional with a strong background in group services and customer assistance, currently serving as Group Services Manager and formerly as Group Services Specialist at Opry Entertainment Group since January 2019. Responsibilities include managing group ticket orders for the Grand Ole Opry and Ryman Auditorium, overseeing performance logistics for student groups, and processing payments. Prior experience includes roles as a Host at Marriott International and Assistant Produce Manager at Food City, where significant contributions were made despite a brief tenure. Additionally, experience as Ticket Sales Trainee with Tennessee Smokies Baseball involved managing ticket orders, sales reports, and customer interactions. Austin holds a Master’s Degree in Sports Management and a Bachelor’s Degree in Sports Management, both from East Tennessee State University.