Troy J. Apparicio

Troy J. Apparicio has a strong background in data analytics and customer engagement, with experience in various industries such as retail, transportation, and marketing. Troy has held roles such as Director Customer Engagement, Analytics, and Engineering at Opry Entertainment Group, Sr. Director Data & Analytics at Central Ohio Transit Authority, and Manager Digital Platform Analytics at L Brands. Their expertise includes developing international analytics reports, leading operations analytics, and consulting on customer experience improvements. Troy's educational background includes a Masters in Intellectual Property Management and Markets from Illinois Institute of Technology.