Michelle Tenberg

Michelle Tenberg serves as Vice President of Operations at OpsTel since February 2024, focusing on enhancing workforce management through AI and automation in contact centers. Previously, during a decade at Zenith American Solutions, Inc., Michelle held the position of Senior Vice President, Operations, achieving a 40% increase in production and efficiency year over year while reducing expenditures by $650,000. Earlier roles include Vice President of Customer Service Center Operations at ACS, a Xerox Company, and Director of Operations at Qwest Communications, demonstrating consistent success in exceeding performance goals and managing substantial revenue targets. Michelle earned a Bachelor's degree in Psychology from the University of New Mexico between 1991 and 1995.