Donovan Shayler

Donovan Shayler is an experienced professional with a strong background in business analysis and operational management. Currently serving as a Support Manager and Business Analyst at Optalitix since June 2019, Donovan has previously held the position of Operational Business Analyst at Automated Outsourcing Services from May 2014 to April 2019 and at FNB Home Loans from July 2006 to April 2014, where a focus on credit analysis was prominent. Key responsibilities have included translating user requirements into technical specifications, risk mitigation analysis, data extraction, and establishing system enhancements for improved productivity. Donovan has spearheaded significant projects such as the transition to T+3, setup of Exchange Traded Funds, and data integrity initiatives. Academic credentials include a Diploma in Business Analysis from the Faculty Training Institution in 2013.