Optanix
Michele Hudgston has over 16 years of experience in technical support and service delivery roles. As a Service Delivery Support Associate at Optanix since February 2016, Michele has contributed to enhancing client services and operational efficiency. Prior to this, Michele worked as a Technical Support Specialist at ShoreGroup Inc. from September 2006 to January 2016, where responsibilities included providing technical assistance and solutions to clients. Michele holds a degree from Marist College, completed between 2000 and 2004.
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Optanix
Optanix is the leader in intelligent business service assurance. The Optanix Platform delivers predictive and proactive performance and availability management across hybrid infrastructures, with a focus on real-time communications use-cases. It is available as a standalone solution or as the engine behind Optanix’s managed service offerings.