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Wendy Zapach

Chief Revenue Officer (CRO) at Optii

Wendy Zapach has a strong background in sales and revenue management, with a focus on the hospitality industry. Wendy most recently served as the Chief Revenue Officer (CRO) at Optii, starting in 2023. Prior to that, they held the same role at Lodgistics from 2022 to 2023.

From 2018 to 2022, Wendy worked at ALICE - Hospitality Operations Platform, where they held multiple positions, including Senior Vice President of Sales, North America, and Vice President of Sales, North America. Wendy was responsible for leading and inspiring sales teams, overseeing sales operations and support, and ensuring top performance and accountability.

Before joining ALICE, Wendy served as the Director of Sales, North America at Yext from 2016 to 2017. Wendy also worked as the Director of Sales- Boston at TravelClick from 2012 to 2016, where they managed a significant book of business and engaged in consultative selling to key hospitality professionals.

Wendy'searlier experience includes the role of Director of Sales & Marketing at Tucker's Point Hotel & Spa from 2009 to 2012, and the position of Leisure Sales Manager at Boston Harbor Hotel from 2004 to 2009.

Throughout their career, Wendy has demonstrated expertise in building and leading successful sales teams, driving revenue growth, and providing exceptional customer service in the hospitality industry.

Wendy Zapach's education history includes attending the University of Connecticut. However, no specific details regarding the degree obtained or the field of study pursued are mentioned.

Location

Boston, United States

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Optii

Optii, headquartered in Austin, TX and with offices in London and Brisbane, is a hotel operations solution that leverages smarter technologies such as artificial intelligence, analytics, messaging and mobility to improve the efficiency and effectiveness of housekeeping and service delivery departments. Optii operates in real-time and allows hotelsto streamline operations, reduce costs and enhance the guest experience in proven and tangible ways, without requiring capital expenditure and complex integrations. Optii is a Thayer Ventures portfolio company and is used by hotels around the world including La Cantera Resort & Spa and The Don Cesar in the United States, Okada Manilla Resort & Casino, Doma Hotels, IHG and more.


Employees

11-50

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