Amy Erickson is an experienced Director of Customer Service with a demonstrated history in the pharmaceutical packaging industry. They currently serve as the Director - Group Leader Pharma Service at OPTIMA packaging group since 2025. Previously, Amy held roles including Director Customer Service for North America at Syntegon and Director Field Service and Technical Support for the Americas from 2022 to 2025. Their earlier experience includes serving as Parts and Logistics Manager at Bosch Packaging Technology. Amy holds a Bachelor's degree in Business Administration and Management from Bethel University, where they continue their education.
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