Optima Health
Jinelle Franklin is an accomplished Senior Business System Analyst at Sentara Healthcare since June 2017 and has held the position of Senior Business Analyst at Optima Health since August 2000. With extensive experience in providing subject matter expertise for business process improvement and system enhancement initiatives, Jinelle excels in identifying and developing improvement opportunities through detailed analysis and reporting. Previous roles at Optima Health include Business Analyst, where system changes were developed and implemented, and Group Benefits Analyst, focusing on the analysis and processing of medical insurance claims while ensuring financial accuracy. Educational background includes an Academic Diploma from Salem High School and further studies at Fayetteville Technical College in Fayetteville, NC.
Optima Health
At Optima Health, our goal is to improve health every day, by providing our members with the services, tools, and information to make better choices about their healthcare. We offer innovative programs for members with chronic illnesses, customized wellness programs, integrated clinical and behavioral health services, and pharmacy management—as well as comprehensive health insurance plans. With more than 35 years of experience in the health insurance arena, Optima Health offers a suite of commercial products including consumer-directed, employer-owned and employer-sponsored plans, individual health plans, employee assistance programs, and plans serving Medicare and Medicaid enrollees. We provide health insurance coverage to over 590,000 members. Our provider network features 35,000 providers including specialists, primary care physicians, and hospitals across Virginia. To learn more about Optima Health, visit optimahealth.com.