Jinelle Franklin

Jinelle Franklin is an accomplished Senior Business System Analyst at Sentara Healthcare since June 2017 and has held the position of Senior Business Analyst at Optima Health since August 2000. With extensive experience in providing subject matter expertise for business process improvement and system enhancement initiatives, Jinelle excels in identifying and developing improvement opportunities through detailed analysis and reporting. Previous roles at Optima Health include Business Analyst, where system changes were developed and implemented, and Group Benefits Analyst, focusing on the analysis and processing of medical insurance claims while ensuring financial accuracy. Educational background includes an Academic Diploma from Salem High School and further studies at Fayetteville Technical College in Fayetteville, NC.