Una Tobin is a Senior Consultant specializing in Customer Strategy & Engagement, currently working at Optima Partners in London. With a background in Chemical Physics from the University of Bristol, Una has experience across multiple industries including Retail, Construction, Financial Services, and Life Sciences. They have previously held roles as a Management Consultant at Accenture Song, where they focused on data monetization, and as a Substitute Teacher at Teaching Personnel. Passionate about design thinking and customer experiences, Una continues to leverage these principles to enhance business strategies and customer journeys.
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