Nathaniel Blake-Parry

Nathaniel Blake-Parry is an experienced professional in customer success and product training, currently serving as a Customer Success Manager at Optimal since January 2025. Prior to this role, Nathaniel was a Client Success Manager at O.C. Tanner, where customized strategies significantly improved client retention and satisfaction. Previous positions include Product Specialist at BigHand, where engaging client training sessions were developed, and Customer Success Specialist at Microsoft, conducting comprehensive training for various Microsoft tools. Nathaniel also has a background as a Team Leader at clueQuest Ltd, overseeing team dynamics, and as a Team Manager and Administrator at London City Hall, managing volunteer operations during the 2012 Olympics. Nathaniel holds a Bachelor of Arts degree in Drama and Dramatics/Theatre Arts from the University of Kent.