Mildred Castillo

Customer Service Team Leader

Mildred Castillo currently serves as the Customer Service Team Leader at Optimas Solutions, having previously held the role of Customer Service Associate. With a diverse background, Mildred has experience in various positions including Resurtidor at Grupo Bafar, where the focus was on ensuring supply to convenience channel clients, and Coordinador Comercial at Qualtia. Other notable roles include Sub Gerente de Abasto at Organización Soriana and founder of the Consejo Estudiantil de Ingeniería. Mildred began her career as Practicante de Ejecución y Evaluación at Impulsora de Mercados de México and as Practicante de Transporte at Lowe's Companies, Inc. Additional experience includes working as an Agente de Calidad at Imagen Dental, where significant improvements in patient attendance were achieved, and serving as a Trainer at TP, successfully leading the training of new personnel. Mildred holds a degree in Industrial Engineering Administration from Universidad Autónoma de Nuevo León, completed in 2021.

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