Stephania Santrich is an experienced program leader at Optime Consulting, where responsibilities include managing and expanding loyalty programs by implementing strategic plans and ensuring quality control for various B2B stakeholders. Previous roles include KPI Leader, focusing on program success through goal measurement and marketing initiatives, and Bank Teller at TD, where customer service and transaction management were key responsibilities. Additionally, Stephania held supervisory and managerial positions at Quality Limo Service and Lord’s Delight Corp., respectively, developing customer relations and administrative skills. Academic qualifications include an Associate of Arts in Marketing/Marketing Management from Broward College and a degree in Industrial Design from Universidad del Norte.
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