Monisha R.

Monisha R. is a Corporate Trainer and Broker Licensing Administrator at OptiMedHealth Plans since February 2018, where responsibilities include managing Agent Appointments, ensuring compliance through coordination with external parties, and maintaining agent licensing via technical programs. Monisha also oversees the onboarding of agents and product management while analyzing technical programs for automation development. Prior experience includes serving as a Claims Quality Assurance & Training Analyst, where training resources were created for the Claims Department, and as a Claims Team Supervisor at athenahealth. Monisha began a career in the insurance industry as a Claims Adjuster at State Farm®, verifying claims and applying settlement procedures from May 2012 to August 2017. Education was obtained from Clark Atlanta University.