OPTIMIST BOYS HOME & RANCH
Susana Alonzo is a dedicated professional with extensive experience in both clinical and customer service environments. Currently serving as a Clinical Records Specialist at Optimist Youth Homes and Family Services since May 2016, Susana ensures HIPAA compliance, oversees client record audits, and coordinates psychiatry services. Previous experience includes roles as an Administrative Assistant and Shift Supervisor at Starbucks, where responsibilities included managing transactions, inventory, and team dynamics. Susana also held supervisory positions at Peet's Coffee and Warner Bros. Studios, demonstrating strong leadership skills throughout a diverse career. Susana holds two Bachelor's degrees in Urban Education and Leadership and Elementary Education and Teaching from California State University, Los Angeles.