Ben Collet is an experienced leader in technical and customer support, currently serving as Vice President of Technical Services at Optimizely, where responsibilities include scaling global enterprise support to enhance customer success. Prior to this role, Ben held the position of VP of Support at WorkBoard Inc., focusing on enterprise customer experience excellence and scaling support organizations. Ben's extensive background at Zendesk included roles such as Senior Director of Enterprise Global Advocacy and Director of Global Advocacy, emphasizing innovative support solutions and customer lifetime value. Additionally, experience includes management of customer service operations at the Adrienne Arsht Center for the Performing Arts and technical leadership in database administration at Medical Staffing Network. Ben holds a BS in English from Broward College and is skilled in various technical domains including Tessitura and SQL database management.
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