David van der Linde

David van der Linde is a seasoned professional with extensive experience in technical support and project management within the software industry. Currently serving as Manager of Technical Support Services at Optimizely since October 2019, David leads a fully remote application support team for the Optimizely Experimentation platform in the EMEA region, maintaining a CSAT score above 95%. Previous roles include Team Lead and Application Support Engineer, in which David coordinated major international CMS implementation projects. From March 2015 to September 2019 at Episerver, David managed a team of web developers and facilitated collaboration across multiple departments. David’s career also encompasses roles in quality assurance, HR, and customer support, supplemented by a Bachelor of Science in Computer Science from Berlin University of Applied Sciences.