Optimove
Jean-Paul Joseph is a QA Engineer with a strong background in software testing and quality assurance. Currently employed at Optimove since January 2024, Jean-Paul has previously held QA Engineer positions at Paydock and Nude. Prior experience includes consulting at Dragonfly and serving as a Test Analyst at Cognizant. Jean-Paul began in QA at QA Consulting, Inc., where skills in Java and JavaScript were developed. Earlier roles include a Sales Advisor at Dixons Retail, where expertise in computing hardware was utilized, and various positions in the hospitality and engineering sectors. Jean-Paul earned a Bachelor of Science in Computer Information Systems from Bangor University and a BTech in Business and Game Design from the College of West Anglia.
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Optimove
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Optimove is a privately held company that develops and markets a Relationship Marketing software as a service. Optimove’s Relationship Marketing Hub leverages AI to foster emotionally intelligent communications that maximize the value of every customer. Our mission is to help marketers drive measurable growth by autonomously transforming customer data into actionable insights, which then power thoughtful customer communications, at scale. Optimove is used by customer marketers and retention experts at more than 500 customer-centric businesses. Using Optimove, these marketers gain a deep understanding of their customers’ behavior and automate the delivery of highly relevant communications for everyone – no customer left behind! Optimove’s Science-First Relationship Marketing Hub implements a science-driven approach to planning, automating and optimizing a complete, hyper-personalized relationship marketing plan. By combining predictive customer analytics, AI optimization technologies and a multi-channel campaign execution engine, Optimove helps marketers deliver the right message via the right channel to every customer, every time. The result is happier, more loyal customers and significant increases in customer spend, engagement, retention and lifetime value.