Tess Jones is a seasoned professional in customer success and event management, currently serving as the Customer Success Team Lead at Optimove since May 2024. Previously, Tess held various roles at HqO, including Senior Enterprise Customer Success Manager and Enterprise Customer Success Manager from September 2020 to November 2023. Tess worked at Bisnow from May 2018 to July 2020, managing commercial real estate events and generating significant revenue. Prior experience includes roles at Argyle, where Tess produced high-profile events and managed client relationships, and at B'nai B'rith Beber Camp, where Tess directed program activities for youth. Education includes a Bachelor of Arts in Media, Society, and the Arts from Purchase College, SUNY, and studies at CEA Global Education Center in Barcelona, Spain.
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