Kyle Hill possesses extensive experience in IT service delivery and ServiceNow development, currently serving as a ServiceNow Service Delivery Manager and previously as a ServiceNow Developer at Optimum Healthcare IT since August 2021. Prior to this role, Kyle accumulated significant expertise at Southern Illinois Healthcare from 2013 to August 2021, where responsibilities included IT Analyst roles focusing on ServiceNow development and administration, alongside IT support and clinical analysis. Earlier positions include Customer Support Technician at Medical Center Health System and PC Support Field Technician at Ector County ISD. Kyle's educational background includes a High School Diploma in Business and Information Technology from ECISD Career Center, earned from 2002 to 2006.
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