Andrew Gutsch

Andrew Gutsch is the Operations Director and technology leader for OptimumCX. A San Francisco Bay Area native, Andrew moved to Reno to attend the University of Nevada, Reno where he studied accounting and computer science. Before joining OptimumCX, Andrew had worked in the retail industry designing and implementing security and technology solutions for S&P 100 components. Andrew also found success in consulting for small businesses on their web presence and eCommerce user experience. Under Andrew’s leadership, OptimumCX has migrated completely to the cloud, deployed a virtual worker model that facilitated the expansion to three additional time zones, and has reduced technology spend by more than 50% while increasing security and resilience.