Andrew Rigby

Andrew Rigby has worked in various roles and companies throughout their career. Andrew started as a UNIX/telco Developer at Siemens PSE Austria in 1990, where they gained expertise in low-level development and telco network management projects. Andrew then became a Project Leader and Manager at Siemens Canada, overseeing the growth of the development team. After that, they joined Hutchison 3G Austria as a Service Management and Production Planning contractor, responsible for defining processes and planning network maintenance. Andrew later joined Nokia Siemens Networks as a Service Account Manager and Technical Support Account Manager, handling service activities and project management for NSN projects. Rigby then worked as the CTO and Senior Project Manager at Parsgroup, focusing on mobile telephony service platforms and web development. Andrew also served as a Care Program Manager at Redknee, organizing support for customers in the IN/VAS, OCS, Billing, Payment, and other BSS solutions. Currently, Rigby is a Senior Director of Service Account Managers at Optiva Inc., where they handle customer support and focuses on countries like the UK, Germany, Greece, and Japan.

Andrew Rigby obtained a Bachelor of Engineering degree in Mechanical Engineering from the University of Brighton, where they studied from 1985 to 1989. Andrew also attended Plympton Grammar, but no specific degree or field of study was provided for this institution. In terms of additional certifications, Andrew completed courses such as "GridGain Developer Essentials: Apache Ignite" from GridGain Systems in 2022, "Preparing for the Google Cloud Associate Cloud Engineer Exam" from Coursera in 2020, and "Google Cloud Platform Fundamentals: Core Infrastructure" from Coursera in 2019.