Ted Zaw is a Senior Enterprise Technology Support Engineer at Optiver, where they leverage extensive experience in IT support to enhance user experiences. Previously, Ted worked at NTT Ltd. as a Service Desk Engineer, providing both on-site and remote assistance and managing complex IT systems. Ted also held roles at Dell and Hewlett Packard Enterprise, where they specialized in troubleshooting and delivering technical support to a diverse client base, including commercial organizations. Ted's career began as a Lead Engineer at i-TechCity, where they focused on technical support for Hewlett-Packard Enterprise clients and training junior staff. Ted earned a Bachelor of Applied Computing in Computer Science from Southern Cross University.
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