Samantha Wedding

Samantha Wedding is an experienced professional in customer care and brand marketing, currently serving as a Customer Care Manager at Optoro since September 2019. In this role, Samantha leads client communications, manages a team of 2-6 indirect reports, and drives initiatives to enhance customer satisfaction, including the launch of a customer service liquidation site for Best Buy. Prior experience at Optoro includes roles as a Brand Marketing Specialist and Senior Customer Care Specialist, where Samantha achieved significant improvements in customer engagement and efficiency. Samantha's background also includes positions at The Knot Worldwide, Scout and Molly's Hillsboro Village, Anthropologie, and a marketing internship at the Alzheimer's Association. Samantha holds a Bachelor's degree in Psychology from Sewanee-The University of the South, along with educational experience at Richmond, The American International University in London.