KC

Kellera Corrie

Tier2 Technical Support Representative at Optos

Kellera Corrie has a diverse and extensive work history. Kellera began their career at NetScout Systems in 1996 as a Marketing Communications Specialist, where they were responsible for maintaining a secure intranet and updating web content. In 1998, they worked as an Executive Assistant for Marketing at CBT Systems, where they designed a prospective partner database and contributed to the automation of data translation into an SQL database. From 1999 to 2001, they served as an IT Technician and Application Programmer II at Quintiles, providing technical support to internal users and implementing web-based email solutions. Kellera then worked at iPrint Systems, Inc. as a Customer Support Representative, handling email escalations and assisting customers with the company's design studio. In 2002, they took on an administrative assistant role at CBIZ and a temporary customer support position at iPrint Systems, Inc. From 2003 to 2006, they worked at BT Conferencing as a Web/Event Call Specialist, delivering personalized support and training for high-profile customers. Kellera then joined Hachette Book Group as a Desktop Ops Analyst II, where they worked from 2006 to 2009. Lastly, they joined Optos in 2010 and held various roles, including Tier 2 Technical Support Representative and Technical Customer Support Specialist.

Kellera Corrie completed a Bachelor of Science in IT with a security emphasis from Western Governors University between the years 2007 and 2011.

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